Cancellation policy

Subscribing to VitasupportMD


By subscribing to VitasupportMD, you are signing up for a convenient monthly delivery of our dietary supplements. Our subscription service is designed to make sure you consistently receive your supplements without having to worry about reordering. The frequency of these deliveries is set to monthly or bi-monthly depending on the suggested use of the product, ensuring a steady supply of your chosen products.


Payment and Security

We take the security of your payment information seriously and ensure it is kept safe. By initiating a subscription with us, you agree to be charged at the applicable frequency for your subscription deliveries. Rest assured, we handle your payment information with utmost care and privacy.


Auto-Renewal

All VitasupportMD subscriptions feature auto-renewal, meaning your subscription will automatically continue monthly. This ensures you do not experience any interruption in receiving your supplements. You have full control over your subscription and can manage it through your customer portal.


Managing Your Subscription

To pause, cancel, or skip your subscription month, visit your customer portal, and click on the Manage Subscription section. Please ensure you are logged into the account associated with your subscription to make any changes.

You can also visit our page dedicated to managing your subscription here.


Returns and Refunds

For information on returns and refunds, please check our Refund Policy. Refunds are available up to 30 days after purchase. After this period, we may issue a store credit. Approved refunds will be processed to your original payment method, though processing times may vary. Note: For international orders, we refund the cost of products excluding shipping fees.


Contact Us

Should you have any questions or require assistance with your subscription, our customer support team is ready to help. You can reach us by email at help@vitasupportmd.com or by phone at 862-246-7877.