Refund Policy

100% money-back guarantee. 

To start a refund, you can contact us at help@vitasupportmd.com or (862) 246-7877. If your return is accepted, we may send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us at help@vitasupportmd.com or (862) 246-7877 with any return questions.

We work under a 100% customer satisfaction guarantee, so if you are not satisfied with your order but a return is not applicable/possible, please contact help@vitasupportmd.com or (862) 246-7877.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item. We will then evaluate the issue and take appropriate steps to make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Refunds can be issued up to 30 days after purchase. After the 30-day period, we can issue a store credit of equal value. We will notify you once we’ve received and inspected your return, and we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded for the value of the product on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, too. In the event that an international order is returned, we will refund the cost of the products, not including any shipping fees.