How to manage your subscription

In today's digital age, effective subscription management is of utmost importance. At VitasupportMD, we understand the importance of optimizing your subscription experience..

Our subscription guide is your key to unlocking the numerous benefits of this modern approach to accessing products.

Embark with us on a journey through the essential steps for expertly managing your subscriptions at VitasupportMD:

STEP 1

Log in to a customer account in the store. Once you log in to your account, you will see a similar interface. To manage your subscriptions, you should click on ‘Manage Subscription’. This is the icon you should search for logging in: 

STEP 2

After clicking on ‘Manage subscriptions’, you will be redirected to the subscriptions page, where you can see all your recurring orders. The main subscription view contains your subscription's details. If you have more than 1 subscription, you will be able to see the details to all of them.

STEP 3

Once on your subscription, you will be able to:

Change subscription frequency

Change next order/invoice date

Pause/resume, cancel subscription

Create an additional order/invoice

Add one-time purchase products

Skip next order/invoice

BONUS

To update your address, go to the Product Shipping Info section in your account settings. Click Edit next to your address, update the details, and save the changes.

To change your payment method, click Edit Payment Details in the section below the one mentioned above. Enter your new card details and save.

Feel free to contact our customer service department:

Live Chat Message - Click on the chat box in the bottom-right corner

Call our Customer Service Phone Number

Send us an Email Message